Nursing department: criteria of creation of an achieved model

The creation of an achieved nursing department model is essential for the improvement of the quality of care and patients' satisfaction. Aim: To investigate the criteria for the creation of an achieved model of nursing department. Methodology: Literature review was based on studies and reviews derived from international (Medline, PubMed, Cinahl, Scopus) and Greek (Iatrotek) data bases concerning planning, application and management of health services in nursing departments. Results: The creation of an achieved model of nursing department is essential because it will contribute to patients' satisfaction and to renewal of scientific knowledge of health professionals. Conclusions: For the creation of the above model, there is a necessity for collaboration between the members of multidisciplinary health care team, prevention of conflicts in the working place, continuous control and evaluation of health professionals, standards of quality assurance, continuous education of health professionals, and conduct of research studies in order to improve clinical practice.

Keywords: Nursing department, multidisciplinary health care team, prevention of conflicts, quality assurance